Leah Bromley, Cornerstone Quality/Customer Service Manager
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Topics: Perfect Customer Experience
Topics: Perfect Customer Experience
The sales engine at your organization is running smoothly and you have new policies coming in the door. Your rating algorithm works its magic and suggests that you should inspect the property.
Read More »Topics: Perfect Customer Experience, Customer Satisfaction, Complaints, Problem Resolution
We are excited to announce Becky Goolsby as the recipient of the first quarter 2014 Perfect Customer Experience (PCE) award. Becky created and manages one of our quality scoring forms. The new form has resulted in a high level of customer satisfaction by delivering a superior quality product in less time.
Topics: Perfect Customer Experience, Award
We are pleased to announce the recipient for the fourth quarter 2013 Perfect Customer Experience award is Matt Bearden, Field Supervisor in the Southeast Region.
Topics: Perfect Customer Experience, Award
We are pleased to announce the recipient for the third quarter 2013 Perfect Customer Experience award is Debbie Turner, Customer Service Representative.
Topics: Perfect Customer Experience, Award