CIS Group Scoop

2016 3rd QTR PERFECT CUSTOMER EXPERIENCE AWARD WINNER

Posted by Morgan Cassady on Jan 9, 2017 3:21:00 PM

Leah Bromley, Cornerstone Quality/Customer Service Manager

 

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Topics: Perfect Customer Experience

2016 2nd QTR PERFECT CUSTOMER EXPERIENCE AWARD WINNER

Posted by Morgan Cassady on May 3, 2016 10:30:00 AM

Jason Heimer, Field Supervisor West Central Region 

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Topics: Perfect Customer Experience

2015 3rd QTR PERFECT CUSTOMER EXPERIENCE AWARD WINNER

Posted by Morgan Cassady on Nov 5, 2015 10:18:00 AM

Adam kirchen, field supervisor

 

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Topics: Perfect Customer Experience

Complaint Triage - Know the right steps

Posted by Morgan Cassady on Mar 10, 2015 10:00:00 AM

The sales engine at your organization is running smoothly and you have new policies coming in the door. Your rating algorithm works its magic and suggests that you should inspect the property. 

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Topics: Perfect Customer Experience, Customer Satisfaction, Complaints, Problem Resolution

2014 1ST QTR PERFECT CUSTOMER EXPERIENCE AWARD WINNER

Posted by Morgan Cassady on Apr 18, 2014 4:30:00 PM


We are excited to announce Becky Goolsby as the recipient of the first quarter 2014 Perfect Customer Experience (PCE) award. Becky created and manages one of our quality scoring forms. The new form has resulted in a high level of customer satisfaction by delivering a superior quality product in less time.

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Topics: Perfect Customer Experience, Award

2013 4th QTR Perfect Customer Experience Award Winner

Posted by Morgan Cassady on Feb 12, 2014 4:26:00 PM


We are pleased to announce the recipient for the fourth quarter 2013 Perfect Customer Experience award is Matt Bearden, Field Supervisor in the Southeast Region.

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Topics: Perfect Customer Experience, Award

2013 Perfect Customer Experience Award Winner

Posted by Morgan Cassady on Nov 20, 2013 11:10:00 AM


We are pleased to announce the recipient for the third quarter 2013 Perfect Customer Experience award is Debbie Turner, Customer Service Representative.

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Topics: Perfect Customer Experience, Award