CIS Group Scoop

Property Claims Satisfaction Climbs...again.

Posted by Morgan Cassady on Mar 3, 2014 4:33:00 PM

Insurers that keep homeowners apprised of the claims process from start to finish are faring well in terms of meeting—and even exceeding—their customers' expectations. Or so it seems, according to the results of J.D. Power's 2014 Property Claims Satisfaction Study.

The importance of thorough communication and a well defined process.

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Topics: Claims, Customer Satisfaction